Our Story
Telostaff was started with a simple purpose: helping US businesses and Philippines-based Telostaffers grow and build together. Our experience scaling a business with employees in the Philippines exceeded our expectations and provided the inspiration to help other companies realize similar value creation.
Today, we have a growing team of Telostaffers working as integrated remote team members across many process-oriented functions and various industries. Our team thrives when tackling problems that require close attention to detail, bringing structure and focus to the unstructured, and diligently executing processes for our clients.
At Telostaff, we make what can be a complicated and difficult process and make it easy. We partner with our clients to create outcomes that exceed expectations.
The Telostaff Team
CLIENT SERVICE
Brian Smiley
Brian leads Telostaff's Client Team leveraging his experience as a small business owner, private equity investor, and management consultant to ensure Telostaff's clients are able to maximize value with remote resources. His focus is driving every Telostaff placement toward a successful outcome and bringing the opportunity to use remote resources to more businesses.
OPERATIONS
Matt Attaway
Matt leads Telostaff Operations. He loves building and running businesses that operate with excellence. He is a systems-thinker with a passion for people. Over the last 10+ years, Matt has helped launch, grow, and exit multiple large-scale, Private-Equity-backed, operating companies. His focus is driving everyday for the Telostaff team to produce outsized results with a collective calmness that comes from the right team members being fully equipped in the right roles within an efficient organization.
TALENT
Emerson Brown
Emerson leads the Talent and People departments. With a leadership background in both Education and HR, he understands how to help people find the roles that they will thrive in, and loves seeing employees grow and develop. His focus is finding future Telostaffers that embody and enhance our Telostaff core values, ultimately driving business success with the various they work with.
Telostaff’s Values
Focus On People: We consistently demonstrate care, love, dignity, and respect in all interactions, fostering deep connections and understanding.
Pursue Excellence: We deliver exceptional customer service, maintain an unwavering commitment to quality, and continuously innovate to exceed expectations and set new standards of achievement.
Embrace a Growth Mindset: We nurture curiosity, foster self-improvement, and approach challenges with a problem-solving and solution-oriented attitude, unlocking endless possibilities for personal and professional development.
Operate Proactively: We take responsibility for actions, ensure tasks are completed efficiently, foster clear communication, and embrace gratitude as a guiding principle, embodying a culture of accountability and appreciation.
Why Outsource in the Philippines?
The Philippines is an established offshoring market with a deep pool of talent. The hospitality-focused culture allows Telostaff to recruit diligent problem solvers committed to creating value for their clients.
In the Philippines, English is taught natively and clear communication is expected. Our team focuses on staffing humble and growth-minded Telostaffers who receive feedback well.
The country has widespread high-speed internet and a hard-working culture that removes traditional barriers with remote workers.
Did we mention it's beautiful there?
